FAQ

Visit our Order Tracking page and enter the tracking number emailed to you when you were notified your item shipped. If you cannot find the email, or did not receive an email, please contact us via the Contact Page or sales@ederracore.com.

There are some very long and complicated answers to this question but it really boils down to your preference, your budget and your intended use.  Someone buying a doll for companionship will look for different things than someone buying a doll to use for photography.  Budget is usually the constraining factor but we do carry a large range of brands for this exact reason.  Whether you want a perfectly lifelike doll that breathes, moves, feels warm and moans to fulfill your every fantasy or a torso for the occasional convenient bit of fun, we can help you find what you are looking for.  Feel free to contact us. 

Choosing a doll is very personal, and it is an especially sensitive topic with couples.  While it is always fun to surprise a person with a gift, unless this is something you have already discussed and know the other person’s specific taste in and comfort level with dolls, we do not recommend buying someone else a doll without their knowledge.    

We highly recommend couples choose a doll together after setting a budget and discussing each other’s boundaries.  For dolls to be used entirely by another person, we recommend giving a gift card (use our contact form or email us at sales@ederracore.com to get a gift card).  Please remember, due to hygiene issues you cannot return a used sex doll.

At one time we did talk to several brands about having individual dolls made for customers.  One-off dolls are extremely expensive and time consuming.  While many customers are initially interested, their interest usually wanes in favor of a less expensive and more immediately available model.  Additionally, as business continues to increase, the waiting lists stretched to over a year out while some brands phased out this option altogether.  At this time, we no longer offer this service due to the extreme wait times. 

No, we do not sell child dolls.

There are several reasons why some brands cannot be found on our site at this time. Some brands are very new and we like to vet new companies carefully. We also do not use companies that require a very large deposit or demand a guarantee of a large number of sales per quarter of their specific brand. It might influence us to push customers to those brands to ensure we meet quota rather than focusing solely on the customer's wants. We also do not work with brands that offer to sell us brands that they do not own the rights to - companies that are so willing to do unethical things rarely take pride in having a good product. Finally, we do not deal with companies that routinely disappear for periods of time and cannot be contacted in case of product issues or that always take substantially longer than promised.

Excellent question! We have been asking "The Doll Forum" this for well over a year now. We have routinely contacted them for the past 18 months or more asking what the criteria is for being listed on the forum (we thought they might need to see our sales volume, talk to the manufacturers we work with, or even see our customer reviews). We had our account deleted for asking the first time and when we continued to ask, we were told that they would no longer be listing sites to purchase dolls. When we saw new sites listed after that, we contacted them again (referencing the previous response) and were told they weren't adding sites at that time or this time and didn't know when they would again. Every time we have asked since, we get the same response. This is especially annoying since they constantly post that one should never buy a doll from a site other than the ones listed on their forum and yet they do not respond to inquiries for getting listed. We honestly do not know how other sites get listed - perhaps they found that magic time when sites are being accepted.

Most of our prices are actually set by the manufacturers at a Minimum Advertised Price (MAP) or a Minimum Retail Price (MRP). We have to get special permission from the manufacturers to go below this price. Some companies will regularly give us permission during holidays to drop the price or offer free accessories or upgrade options and we are happy to pass these bonuses on to our customers. However, many of the sites offering up to half off all the time are just quoting an inflated price to make their normal prices look better and are often pretty close to our standard prices. Any reputable site will charge the MAP or MRP to avoid being banned by the manufacturers. If you see a site with dramatically lower prices, it is possible they bought a bunch of stock in bulk and are trying to clear it at a loss but it is more likely, unfortunately, that they are selling counterfeit dolls. This is why we can offer a price match guarantee.

Choose based on the features most important to you. Silicone tends to look more realistic - especially for highly detailed faces - has no odor,requires less maintenance, is more durable and damage resistant, is easier to clean (non porous), is more heat resistant and ages more slowly.  The disadvantages of silicone are that it tends to be heavier, is more expensive, feels slightly less realistic due to being slightly stiffer and less elastic, and loses heat faster. 

TPE feels more realistic as it is slightly softer/more elastic (giving it a better jiggle to the breasts and buttocks), is lighter weight, is less expensive, and holds heat longer.  The disadvantages of TPE are that it is more delicate, it ages faster, some TPE formulations have a slight odor (although not everyone can smell it), it looks less realistic, it requires more maintenance, it is more work to clean, and it is less damage resistant.

Want the detail of silicone but the less expensive price tag and feel of TPE body?  Hybrid dolls are TPE bodies with silicone heads.  They are less expensive (and lighter) than a full silicone doll with the soft body feel of TPE and the highly detailed faces available with silicone. 

Solid breasts are made of the same TPE or silicone material as the rest of the body and feel soft when compressed or squeezed but are firmer overall than hollow or gel breasts and the movement is less lifelike – the material is denser and the jiggle becomes more cartoonish like. For some dolls, solid breasts are the only option - especially on very small breasted dolls.

Hollow breasts are quite literally hollow, with an air cavity inside to help give a softer (and more lifelike) feel as well as closer movement to real breasts.  Hollow breasts are usually available without any additional cost and are a nice compromise between lifelike and no additional expense.  In some cases, they may be the only option. The disadvantage of hollow breasts is that they can be more fragile or easy to damage and are not suitable for all sizes of breast (such as very large or very small).  On the plus side, they also reduce the overall weight of the doll.  

Gel Breasts, not available on all dolls or by all brands and not all sizes within participating brands, are the ultimate in realistic feel and appearance. On some brands they seem to add a realistic slight droop effect to the larger breasts which might not be to everyone’s taste.  They are also an upgrade and thus an additional expense from many manufacturers.

The very short answer is that silicone and TPE dolls tend to be heavy and all the weight concentrated on the soft skin of the soles of the feet can lead to damage (e.g. the skeleton poking through the skin).  One of the more common ways manufacturers combat this is to attach bolts to the skeleton to distribute the weight directly from the skeleton to the floor.  This does leave visible bolts on the soles of the feet.  However, a few companies do make an upgrade of “boltless standing feet.”

If perfectly lifelike feet are your priority, choose non standing feet.  If a doll that can be posed standing is more important, choose the standing feet.   

Removable vaginas, as the name implies, can be removed from the doll for easy cleaning (or replacement after a few years of use).  This greatly simplifies the cleaning process so why would you choose anything else considering it looks the same from the outside?  Well, some people report the removable vaginas don’t always hold completely still in place (this appears to be more of a problem after being used for a while).  This isn’t dangerous but more of a minor nuisance as some people find it slightly distracting. Additionally, the sucking vagina option, offered by an increasing number of manufacturers, is only available with a fixed vagina. And yes, some site may have promised you the removable vagina would work with the sucking vagina, but the manufacturers have all told us they do not work well together.

Yes, absolutely.  You should clean your doll before using it the first time and after every use.  Dolls typically come with instruction booklets from the manufacturer (KEEP THIS SAFE as some brands print a verification code to prove the authenticity of your doll on this booklet).  This should be your primary source of information.  If you have lost the booklet, we do have guidelines in our blog for specific instructions given by some brands and general instructions that apply to most dolls. 

Yes, although maintenance schedules vary by brand.  Some suggest maintenance be performed after each use, others suggest weekly, biweekly, monthly or only when needed for best preservation of your doll.  This information can be found in the booklet most brands send with their doll.  If the brand you selected does not come with a booklet, or you have misplaced it, we have basic maintenance for most brands and a general guide to doll maintenance in our blog. 

There is a longer and more detailed blog post on this subject but in short, while sponge baths are great, taking your doll into the bath or shower is an "at your own risk" proposition.  If your doll has internal robotics with plugs at the skin surface, we do not recommend submerging your doll.  Remember, dolls can be heavy and wet doll skin isn’t the easiest to grip.  Add a slippery wet walking surface and it is taking a risk.  Rust is dangerous for the skeleton so we do not recommend exposing the neck area or feet with bolts to water without protection.

Unfortunately, shipping times depend on several factors - how far away you live from a large city (and thus distribution center for the delivery service), the time of year (e.g. Christmas always extends shipping times), weather (a storm in your area or between you and where the doll was shipped from can lead to delays), the manufacturer (some only ship by sea while others ship by air and more popular companies often get backlogs), and the item chosen (in stock or customized).

In general, an in stock doll takes less than a week (delivery as quick as three days in some cases) from placing the order to delivery while a customized doll from order to delivery often takes three to four weeks. It can be a bit quicker or a bit longer.

No, not at this time.

Sure! You can enter your tracking number (sent to you via email) on our Order Tracking page or contact us via the Contact Page.